raja138Privacy Policy

This page describes what we collect when you use raja138 and how we keep that data protected. We take your privacy seriously. When you register an account, deposit funds via DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, or bank transfer, or play our sportsbook and live-dealer games, we collect certain information. We use that information only for account verification, payment processing, fraud prevention, and compliance with local law.

We do not sell your personal data to third parties. We do not share your information with marketing companies or data brokers. We encrypt all data in transit and at rest. Our servers may sit outside your jurisdiction, but we apply the same security standards regardless of location. If you're based in Jakarta, Surabaya, Bandung, Medan, Semarang, or Yogyakarta, the same privacy protections apply to your account.

This policy covers what we collect, how we use it, who we share it with, and your rights regarding your data. If you have questions about our privacy practices, contact our support team via email or in-app messaging.

What We Collect When You Use raja138

We collect information in several categories. First, we collect account information: your email address, password, full name, date of birth, phone number, and residential address. We use this to create and manage your account. Second, we collect identity verification documents: a copy of your national ID card, passport, or driver's license. We use this to comply with local regulations and prevent fraud.

Third, we collect payment information. When you deposit via DANA, e-wallet, mobile banking, local payment, online payment, or e-wallet, we record the transaction amount, timestamp, and e-wallet identifier. When you use a bank virtual account with mobile banking, local payment, online payment, or e-wallet, we record the transfer amount and bank reference number. We do not store your full bank account number or credit card details—payment processors handle that securely on their own servers.

Fourth, we collect activity information: your login history, games you play, bets you place, and withdrawals you request. We use this to detect fraud, resolve disputes, and improve our platform. Fifth, we collect device information: your IP address, browser type, operating system, and device identifier. We use this for security and to understand how users access our platform.

Account data

Email, password, name, date of birth, phone, address. Used for account management and verification.

Identity documents

ID card, passport, or driver's license copy. Used for KYC compliance and fraud prevention.

Payment records

Deposit and withdrawal amounts, timestamps, payment method. Used for transaction processing and audit.

Activity logs

Login history, games played, bets placed. Used for fraud detection and dispute resolution.

Device data

IP address, browser, OS, device ID. Used for security and platform analytics.

How We Use Your Data on raja138

We use your data for five main purposes. First, account management: we use your email and password to authenticate you and manage your account settings. Second, payment processing: we share your payment information with our payment processors to complete deposits and withdrawals. We do not process payments ourselves—third-party providers handle the actual transfer.

Third, compliance and verification: we use your identity documents to verify you are who you claim to be and that you meet our eligibility requirements. This is mandatory under local regulations. Fourth, fraud prevention: we analyze your activity patterns to detect suspicious behavior like multiple failed logins, unusual betting patterns, or attempts to circumvent verification. Fifth, customer support: we use your account information to respond to your inquiries and resolve disputes.

Third-Party Processors and Data Sharing

We share your data with third parties only when necessary. Our payment processors—the companies that handle mobile banking, local payment, online payment, e-wallet, mobile banking, local payment, and bank transfers—receive your payment information to process transactions. These processors are bound by their own privacy policies and security standards. We do not control how they use your data beyond the scope of payment processing.

We may share your data with law enforcement or regulatory authorities if required by law. For example, if a court orders us to disclose your account information, we will comply. We may also share data with fraud-prevention services to protect our platform and other users. We do not share your data with marketing companies, data brokers, or any third party for commercial purposes.

Data Security and Encryption on raja138

We encrypt all data in transit using SSL protocols. When you log in, deposit funds, or request a withdrawal, your data travels through an encrypted tunnel from your device to our servers. We do not transmit sensitive information in plain text. Your password is hashed using industry-standard algorithms and is never stored in plain text on our servers.

Our servers are protected by firewalls, intrusion-detection systems, and regular security audits. We restrict access to your data to authorized employees only. We maintain backups of your data in case of system failure, and those backups are also encrypted. However, we cannot guarantee absolute protection against all threats. If you suspect a data breach or unauthorized access, contact our support team immediately.

Cookies and Tracking Technologies

We use cookies to remember your login session and your preferences. Cookies are small files stored on your device that allow us to recognize you when you return to our platform. We use session cookies, which expire when you close your browser, and persistent cookies, which remain on your device until you delete them. You can disable cookies in your browser settings, but this may affect your ability to use our platform.

We do not use cookies for tracking or profiling. We do not share cookie data with third parties. We use cookies only to improve your experience on raja138 and to maintain your login session.

Your Rights and Data Access

You have the right to access your personal data. You can view your account information, payment history, and activity logs by logging into your account. You have the right to request a copy of all data we hold about you. Contact our support team with this request, and we will provide a copy within a reasonable timeframe.

You have the right to correct inaccurate data. If your name, address, or other account information is incorrect, you can update it through your account settings or contact our support team. You have the right to request deletion of your data, subject to legal and regulatory requirements. Some data must be retained for compliance purposes, such as identity verification documents and payment records. We will delete data that is no longer necessary for our operations.

1. Access your data

   Log into your account to view your personal information, payment history, and activity logs.

2. Request a data copy

   Contact our support team to request a complete copy of all data we hold about you.

3. Correct inaccurate data

   Update your account information through your settings or contact support to correct errors.

4. Request data deletion

   Ask us to delete your data, subject to legal retention requirements for compliance.

Data Retention and Account Closure

We retain your data for as long as your account is active. If you close your account, we retain certain data for legal and regulatory compliance. For example, we must keep identity verification documents and payment records for a minimum period to comply with anti-money-laundering regulations. We delete other data, such as your activity logs and device information, within a reasonable timeframe after account closure.

If your account is inactive for an extended period, we may retain your data but will not use it for any purpose other than compliance. If you wish to close your account and request data deletion, contact our support team. We will process your request and explain which data must be retained for legal reasons.

International Data Transfers

Our servers may be located outside Indonesia. When you use raja138, your data may be transferred to and stored on servers in other countries. We apply the same security standards and privacy protections to your data regardless of where our servers are located. By using our platform, you consent to the transfer of your data outside your jurisdiction.

Contact Us About Privacy

If you have questions about our privacy practices, concerns about how we handle your data, or requests to access or delete your information, contact our support team. We are available via email and in-app messaging. We will respond to your inquiry within a reasonable timeframe. Our commitment to privacy applies to all users on raja138, whether you're in Jakarta, Surabaya, Bandung, Medan, Semarang, or Yogyakarta. We take your privacy seriously and are committed to protecting your personal information.